Your privacy matters to us
Transparency and trust are central to our data practices
Introduction to our policy
We are committed to protecting your privacy. This policy explains how we handle your personal information in line with Australian privacy laws and your rights as a user.
By accessing our site or using our services, you acknowledge and accept our data practices as outlined. We collect only what is necessary and process all data responsibly.
Information we collect
Personal details, contact data, and information relating to your consultation are collected for service delivery and communication purposes.
Information you provide directly
- • Full name and contact details for correspondence
- • Information provided in your enquiry or during consultations
- • Feedback or communication preferences you express
- • Documents you upload through our contact form
- • Preferences about how you wish to be contacted
Information collected automatically
- • Technical data such as device, browser, and settings
- • Pages visited and time spent on each section
- • Cookies and analytics for site performance
- • IP address and geographic region for security purposes
- • Referral information and site interactions
How we use your data
Data is used to respond to enquiries, deliver services, improve site performance, and maintain legal compliance.
- • To deliver tailored consultations and reviews
- • To communicate updates or relevant information to you
- • To enhance site security and prevent misuse
- • To keep records required by Australian law
- • To gather non-identifiable statistics for service improvement
- • For troubleshooting and support purposes
- • For necessary notifications about your service
Our responsibility: We safeguard your personal information through security and privacy protocols in accordance with Australian requirements and industry best practices.
When we share your information
Data is shared only with trusted service providers or as required to meet legal obligations. No data is sold to third parties.
Third-party providers
External partners supporting our site or services have restricted access and must follow strict confidentiality agreements.
Legal requirements
We may disclose data to comply with laws or respond to requests from authorities, courts, or regulators.
Anonymous site analytics
We may aggregate data for statistics, ensuring individuals are not identifiable.
Your privacy rights
You have rights to access, change, or request deletion of your personal information at any time, as outlined under the Privacy Act 1988 (Cth).
- • Request a copy of your stored personal data
- • Ask for your information to be corrected if inaccurate
- • Request removal of your personal information
- • Request your data be provided to you or another provider
- • Object to certain data processing activities
- • Request we limit how your information is used
To exercise your rights or for any privacy enquiries, please contact us via the details below. We respond promptly to all data requests.
Data protection measures
We use both technical and organisational safeguards to protect information from unauthorised access or misuse, reviewed regularly for improvement.
Technical safeguards
- • Data encryption for information sent online
- • Regular security monitoring and audits
- • Restricted server access for authorised staff only
- • Routine data backup to prevent loss
Organisational safeguards
- • Staff privacy training and access controls
- • Policy reviews and compliance checks
- • Incident response planning for data breaches
- • Limited data retention when purpose is completed
How long we keep data
Personal data is retained only as needed to meet legal, business, or operational requirements, then securely deleted.
- • Account records are kept only until no longer necessary
- • Service engagement data is deleted upon request
- • Correspondence is removed after enquiry closure
- • Financial details are used strictly for required processing
- • Preference data for updates is removed upon opt-out
For more information, contact us at the details provided.
Data sent overseas
If personal information is sent outside Australia, it is protected to standards similar to Australian privacy law.
- • Transfers only where necessary for service provision
- • Overseas recipients held to strict confidentiality
- • Safeguards for international hosting partners
- • Clear agreements in place governing data use
Cookies and tracking
Cookies are used to optimise site function and collect analytics. You may manage cookie settings as described in our policy.
Types of cookies used
- • Required for website operation and security
- • Help us analyse site usage for improvements
- • Support user preferences for a tailored experience
- • Enable website features and convenience
You can modify cookie choices anytime in your browser settings.
Policy updates and notifications
We may update this policy and notify users by posting an updated version and other reasonable methods.
- • Site banners or pop-up notifications
- • Email notification if you registered
- • Policy version date displayed on site
- • General updates via site news or messages
Check back often for any changes relevant to your privacy.
Contact information
For privacy requests or questions, contact us directly. We are happy to help.
perionthalq
373 Bay Street, Port Melbourne, VIC 3207 Australia
Phone: +61.7.4525.2810
Email: content@perionthalq.com
Privacy Policy last updated October 24, 2025
Effective as of October 24, 2025